What we think

Working in executive recruitment gives us a unique vantage point.  Our close involvement in such a diverse range of sectors enables us to offer interesting insights and asides.  The information contained in this part of our site is constantly updated.

Customer Service: Changing the face of Housing Associations

Customer Service: Changing the face of Housing Associations

Author: Tom Neely Author: Tom Neely Date: 05 Jun 2019 Type: Insight

In a sector where customers can’t always choose their provider, housing associations have often come under fire for their customer service levels. Berwick Partners’ Social Housing Consultant, Tom Neely, discussed Orbit Group’s changing approach to customer experience with their Group Customer Services Director, Paul Richards.

Categories: Housing Recruitment, Real Estate Recruitment

Raising the bar through leadership (24 Housing)

Raising the bar through leadership (24 Housing)

Author: Tom Neely Date: 20 May 2019 Type: News

The goalposts are shifting for service in social housing, with consumers increasingly demanding better provision.

Categories: Real Estate Recruitment

The landed estate operates as a distinct breed of family office, and with this comes a unique set of challenges and opportunities for leadership. Ben Ingram discusses this further in Campden FB.

Categories: Real Estate Recruitment

MIPIM, the world’s largest real estate expo, is on this week and presents a significant opportunity for public sector and placemaking leaders to highlight a destinations’ potential and capture investor attention. Yet, to be truly effective, mayors, ministers, ambassadors and those at the forefront of high-level discussions must also have the people-power behind them to recognise, react to and capitalise on investor interest. Marek Dobrowolski gives his opinion on how to maximise opportunities at MIPIM in the MJ.

Categories: Government Recruitment, Real Estate Recruitment

Over the last month I have been reflecting on what has been an interesting year in housing. After the political debates in 2017, and the tragic events that occurred in June of that year, the housing sector has progressively moved forward in 2018.

Categories: Real Estate Recruitment

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