Leadership Insights

Leadership Insights

Personalisation – Retail’s friend or foe?

Retailers continue to struggle to achieve a balance where personalisation adds real value to the customer, whilst also delivering a financial benefit to the...

Leadership Insights

Future Retail leadership – Skills required to succeed

Much has been commented on about the role and skills required by future CEOs, but what does the pace of digital and technical transformation, along with the...

Leadership Insights

Retailing business models - The role of the store

In today’s climate it is remiss of retailers to rely on a traditional business model; diversification and holistic thinking is required.  Whilst powerhouses...

Leadership Insights

Striking the balance: Brand Differentiation vs Sustainability

Consumers are looking for assertive brands that help them make the right choices and provide them with sustainable options; they are ready for action. How do...

Leadership Insights

How 'Purpose' strengthens a talent management strategy

Katie Hart, a Consultant in Berwick Partners’ Consumer & Retail Practice, recently hosted an event on ‘The Role of Purpose in Business’. A CEO of a small...

Leadership Insights

Local is in fashion: tailoring the consumer experience

Consumers are increasingly looking for more personal, community-orientated shopping experiences, with a recent IRI survey highlighting that over 50 per cent of...