Leadership Insights

Diversifying Talent Pools: How are different sectors responding? Leadership Insights

Diversifying Talent Pools: How are different sectors responding?

Over the last 12 months we have seen an increased focus on diversity and inclusion across society, and particularly within the workplace. Increased scrutiny in...

How to prepare for a video or telephone interview Leadership Insights

How to prepare for a video or telephone interview

In an ever shrinking world and against a backdrop of austerity and budget challenges, the request to undertake an initial telephone or video based interview is...

Customer Service: Changing the face of Housing Associations Leadership Insights

Customer Service: Changing the face of Housing Associations

In a sector where customers can’t always choose their provider, housing associations have often come under fire for their customer service levels. Berwick...

2018 – A step in the right direction for Social Housing Leadership Insights

2018 – A step in the right direction for Social Housing

Over the last month I have been reflecting on what has been an interesting year in housing. After the political debates in 2017, and the tragic events that...

CV Writing Post-GDPR Leadership Insights

CV Writing Post-GDPR

As everyone is fully aware by now, the data protection regulations changed in May 2018, and ‘GDPR’ became one of the most frequently used acronyms of recent...

Leadership Insights

“What’s a Housing Association?” In 2 Tweets or Less

The Housing sector, like any other, is awash with its own buzzwords. Social hearted, commercially minded, value for money etc. These all sound great, but in my...

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