Leadership Insights
Leadership Insights
Customer Service: Changing the face of Housing Associations
In a sector where customers can’t always choose their provider, housing associations have often come under fire for their customer service levels. Berwick...
By Tom Neely
Leadership Insights
2018 – A step in the right direction for Social Housing
Over the last month I have been reflecting on what has been an interesting year in housing. After the political debates in 2017, and the tragic events that...
Leadership Insights
Recruiting the Best Executives for Family Offices
Family offices are known for being unique, traditional and private, reflecting the distinct nature and wealth of the people and histories they serve. As a...
By Ben Ingram
“What’s a Housing Association?” In 2 Tweets or Less
The Housing sector, like any other, is awash with its own buzzwords. Social hearted, commercially minded, value for money etc. These all sound great, but in my...
It’s not you, it’s us – The lack of commercial hires in Housing and what to do about it
“Ideally we’d like someone from out of sector”. An enduring request at the briefing stages of many an assignment in Housing. Never more so than in a property...
Leadership Insights
LinkedIn Recruiter Bashing
Amidst the cries for LinkedIn not to become Facebook, and the occasional cat meme, there is a thriving new pass time; recruiter bashing.
