Leadership Insights

Market trends in Housing
When speaking with clients, we are often asked what the current trends are in the market and it is fair to say, it has been the busiest but most challenging...

Levelling Up: Let's unpack it
The government's long awaited 'levelling up' white paper has finally been published. Like lots of you, over the last couple of weeks we’ve been picking through...

Diversifying Talent Pools: How are different sectors responding?
Over the last 12 months we have seen an increased focus on diversity and inclusion across society, and particularly within the workplace. Increased scrutiny in...

Social Housing: The changing expectations of the customer
The UK’s social housing sector is facing a customer service crisis; a number of systemic issues are causing stagnated productivity and an urgent need to improve...

How to prepare for a video or telephone interview
In an ever shrinking world and against a backdrop of austerity and budget challenges, the request to undertake an initial telephone or video based interview is...

5 tips for successful video interviews
It’s old news; 93% of all communication is non-verbal. Laying eyes on one another is an integral part of being human. With the prevalence of smart mobile...