Leadership Insights
Leadership Insights Customer Service: Changing the face of Housing Associations
In a sector where customers can’t always choose their provider, housing associations have often come under fire for their customer service levels. Berwick...
By Tom Neely 
Leadership Insights The importance of the 'Employer Brand' in attracting the best talent
With the Higher Education sector facing continued challenges while the competition for world-leading talent increases, Berwick Partners' Gin Bhandal and Alex...
By Alex Albone 
Leadership Insights Trends in HR technology
Recent years have been highly disruptive in the HR technology space, with the next few looking to be even more transformative. Technology within HR has been...
By Amelia Black 
Leadership Insights Evolving Senior Leadership for the Evolving Customer Journey
Housing associations which are embracing change and creating first class customer service are allowing the modern tenant to thrive.
By Tom Neely Leadership Insights Getting under the skin of council housing companies
This time last year, a Housing Today research piece showed that 58 councils had established housebuilding companies. At the same time, here at Berwick Partners,...
Leadership Insights Misconceptions about the term RPA: would removing a letter from the acronym help? (Information Age)
Matt Cockbill discusses how Senior IT leaders can dispel any fears (and/or misconceptions) across their organisations in Information Age publication.
