Leadership Insights

Trends in HR technology Leadership Insights

Trends in HR technology

Recent years have been highly disruptive in the HR technology space, with the next few looking to be even more transformative. Technology within HR has been...

Evolving Senior Leadership for the Evolving Customer Journey Leadership Insights

Evolving Senior Leadership for the Evolving Customer Journey

Housing associations which are embracing change and creating first class customer service are allowing the modern tenant to thrive.

Getting under the skin of council housing companies Leadership Insights

Getting under the skin of council housing companies

This time last year, a Housing Today research piece showed that 58 councils had established housebuilding companies. At the same time, here at Berwick Partners,...

Misconceptions about the term RPA: would removing a letter from the acronym help? (Information Age) Leadership Insights

Misconceptions about the term RPA: would removing a letter from the acronym help? (Information Age)

Matt Cockbill discusses how Senior IT leaders can dispel any fears (and/or misconceptions) across their organisations in Information Age publication.

Leading Customer Excellence through Excellence in Leadership Leadership Insights

Leading Customer Excellence through Excellence in Leadership

As part of the panel at Inside Housing’s Customer Experience Conference in London this week, Tom Neely enjoyed being involved in the interesting discussion...

The Ever-Demanding Omnichannel World – Leading the Charge with Leadership Leadership Insights

The Ever-Demanding Omnichannel World – Leading the Charge with Leadership

While some CEOs and leaders may lack the level of experience or understanding in areas such as digital, IT, marketing and HR when it comes to omnichannel...

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