Leadership Insights

How to prepare for a video or telephone interview Leadership Insights

How to prepare for a video or telephone interview

In an ever shrinking world and against a backdrop of austerity and budget challenges, the request to undertake an initial telephone or video based interview is...

5 tips for successful video interviews Leadership Insights

5 tips for successful video interviews

It’s old news; 93% of all communication is non-verbal. Laying eyes on one another is an integral part of being human. With the prevalence of smart mobile...

What does the ever-increasing pressure on retail CEOs mean for future leaders? Leadership Insights

What does the ever-increasing pressure on retail CEOs mean for future leaders?

In 2019, CEO turnover within UK retail reached a seven-year high. This comes as no surprise, with the industry continuing to face multiple critical challenges....

Personalisation – Retail’s friend or foe? Leadership Insights

Personalisation – Retail’s friend or foe?

Retailers continue to struggle to achieve a balance where personalisation adds real value to the customer, whilst also delivering a financial benefit to the...

Future Retail leadership – Skills required to succeed Leadership Insights

Future Retail leadership – Skills required to succeed

Much has been commented on about the role and skills required by future CEOs, but what does the pace of digital and technical transformation, along with the...

Retailing business models - The role of the store Leadership Insights

Retailing business models - The role of the store

In today’s climate it is remiss of retailers to rely on a traditional business model; diversification and holistic thinking is required.  Whilst powerhouses...

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