Leadership Insights

Social Housing: The changing expectations of the customer Leadership Insights

Social Housing: The changing expectations of the customer

The UK’s social housing sector is facing a customer service crisis; a number of systemic issues are causing stagnated productivity and an urgent need to improve...

Building and maintaining culture in remote teams Leadership Insights

Building and maintaining culture in remote teams

Whilst some elements of lockdown are beginning to ease, for most organisations a return to a full complement of office-based staff is unlikely any time soon. ...

The marketer’s role in a crisis: survive or thrive Leadership Insights

The marketer’s role in a crisis: survive or thrive

Studies have proven that companies which market throughout a downturn are better positioned to survive a recession and thrive as economic recovery resumes....

The fine line between a yes and a no. Effective candidate management tips for HR & Talent Acquisition leaders to help ensure they land the candidates they offer to Leadership Insights

The fine line between a yes and a no. Effective candidate management tips for HR & Talent Acquisition leaders to help ensure they land the candidates they offer to

The employment situation has shifted dramatically in the last few weeks since the coronavirus outbreak shut down large portions of the economy. Whilst many...

The healthcare sector: a true public/private partnership Leadership Insights

The healthcare sector: a true public/private partnership

"There is no doubt that the whole of the independent healthcare sector has swung behind the COVID-19 response, including those delivering acute, primary,...

The corporate frontline in Real Estate Leadership Insights

The corporate frontline in Real Estate

Thankfully, over recent weeks, the attention has been allowed to shift from containment and survival (human and business), to looking ahead and easing towards...

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