What we think

Working in executive recruitment gives us a unique vantage point.  Our close involvement in such a diverse range of sectors enables us to offer interesting insights and asides.  The information contained in this part of our site is constantly updated.

Customer Service: Changing the face of Housing Associations

Customer Service: Changing the face of Housing Associations

Author: Tom Neely Author: Tom Neely Date: 05 Jun 2019 Type: Insight

In a sector where customers can’t always choose their provider, housing associations have often come under fire for their customer service levels. Berwick Partners’ Social Housing Consultant, Tom Neely, discussed Orbit Group’s changing approach to customer experience with their Group Customer Services Director, Paul Richards.

Categories: Housing Recruitment, Real Estate Recruitment

Housing associations which are embracing change and creating first class customer service are allowing the modern tenant to thrive.

Categories: Housing Recruitment

As part of the panel at Inside Housing’s Customer Experience Conference in London this week, Tom Neely enjoyed being involved in the interesting discussion around the changing world of customer service.

Categories: Housing Recruitment

Record start to 2019

Date: 28 Jan 2019 Type: News

2019 is already proving to be an exciting year for Berwick Partners, with four new consultants joining us in January.

Categories: Finance Recruitment, Housing Recruitment, Human Resources Recruitment, Life Sciences Recruitment

With the drive to embrace digital as a critical lever to achieving stronger and deeper customer relationships as well as better and faster business decisions, the infamous ‘war for talent’ rages on.

Categories: IT & Digital Leadership Recruitment, Housing Recruitment

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