As one of London’s leading providers of Social Housing, Notting Hill Housing Group have a long standing reputation for their irreverent approach to the delivery of new and innovative services. The Social Housing sector is in change. With funding linked to performance, the sector is making a quantum shift from being asset focused, to becoming customer focused. Recognising that technology has a key role to play in the delivery of this transformation, the board identified the need to appoint a new Head of Central Services / IT Director.
Recognising that the private sector was well ahead on the journey towards customer centric operations Berwick Partners were appointed to conduct the assignment to recruit a contemporary, commercially aligned business facing IT leader. Critical to our appointment was our genuine depth of functional and industry sector expertise. The powerful combination of a market leading IT leadership, and Social Housing teams, offered the client an unparalleled view of the relevant talent in the market.
Using a multi-channel solution combining proactive search, and carefully selected online advertising and behavioural targeting activities, we were able to both approach and attract candidates from a diverse selection of environments. This approach attracted those who were pre-disposed to a move into Social Housing, but also allowed us to position the complexity and scale of the transformation programme to those who might not have ordinarily considered a move into the sector.
The majority of the candidate pool was drawn from the private sector, and were universally attracted by the exciting IT enabled business transformation that they would shape, influence and lead. In successfully appointing this role the Director of Corporate Services Alastair Clegg commented;
“This was a model assignment. Berwick Partners took time to explore with me the brief and the person specification, and his probing and insight meant this went well beyond the norm. …. this resulted with me having a far better understanding of who I wanted! …. Four of five on the shortlist were considered appointable after interview, and the successful candidate is currently quite happily exceeding our expectations.
Following this success Berwick Partners have subsequently successfully appointed key members of the Notting Hill Housing Groups IT leadership team.