The creation of ‘customer value’ is a pervasive theme throughout the industry. It is no longer enough to simply provide the networks, hardware, software and services it must be delivered through the lens of value creation. The outcome being increased customer win rate and retention and the protection of margin.
The drive to digital and the acceptance at C-Level that in the future all business will be technology business is fuelling growth but also customer sophistication. From a talent perspective this is driving demand across commercial and technical assignments for well-rounded operators who can not only do the ‘job’ but also meaningfully relate that to customer desires and outcomes.
Berwick Partners’ Technology & IT Services Practice is a leading provider of senior management search capability. Our team have an exceptional understanding of the Technology landscape having executed multiple complex searches. We are well connected across the industry; our networks are current and they continue to grow. Our market knowledge, coupled with a rigorous, comprehensive and bespoke recruitment process, ensures we can identify, attract and select the best possible candidates for our clients at a senior level including:
- Managing Director
- Sales Director/Manager
- Product Director/Manager
- Programme/Development Manager.
- Private Equity backed SaaS vendor – COO
An established software vendor needed to diversify their market focus and bring new delivery models (SaaS) to market. The position was based in Northern England and required the candidate to operate strategically and tactically across. GTM, Service Delivery, Professional Services, Sales and Operations. Berwick executed an extensive UK search, identifying talent from the software sector who had the requisite experience and gravitas to be successful in the position. Our UK wide research capability allowed us to tap into a wide array of talent with the candidate ultimately re-locating from the South East.