Operations Director, HealthHarmonie
Birmingham
Competitive Salary

HealthHarmonie Ltd was established in 2003 in Birmingham and has evolved into one of the UK’s leading providers of community care with 139 services across various locations from London to Staffordshire and working with over 200 clinicians.

Our services cover the following specialties: ultrasound, dermatology, gynaecology, ophthalmology and minor surgery and are clinician-led by some of the UK’s leading consultants in their field. We are a fast paced, growing organisation and we are dedicated to working as a partner to the NHS to improve patient access to NHS services and by joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK.

As a community healthcare provider, we work to bring services that would usually be delivered within hospitals, closer to home and to provide highly individual care. We understand that to deliver the best possible treatment we must strive to understand the individual circumstances of our patients and they’re always at the centre of our operation.

Following a sustained period of growth, we are now looking for a highly experienced and all rounded Operations Director as part of our Board to ensure that all our services perform to the highest possible efficiencies and standards for effective delivery of outstanding patient care and safety.

Managing and working with a multidisciplinary team, our new Operations Director will hold overall responsibility and strategic impact, for the leadership, operational and clinical functions of the services, ensuring they run smoothly and effectively.

Ours is a small business with big ambition. Therefore the need to be agile, practical and a team player is as important as having the ability to work strategically and having vision, drive and ambition.

The Role

Lead and develop a culture across the organisation that values the very highest standards of safety, quality and excellent service user care are consistently delivered.

Lead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators to agreed targets for care standards, business planning, financial performance and quality.

Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate.

Develop and maintain external stakeholder relationships across CCGs, Acute Trusts, GPs and Optometrists.

Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usage.

The Candidate

Significant previous experience of managing large scale, multi-site and/or geographically spread teams with proven leadership of delivering major organisational change programmes

Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment

Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development

While previous healthcare experience is essential, a clear understanding of the factors influencing and impacting Healthcare provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital.

For further information and details on how to apply, please visit www.berwickpartners.co.uk/74334

For an informal and confidential discussion, please speak with our advisors at Berwick Partners

Aemilia Lovatt

Principal Consultant

Aemilia.lovatt@berwickpartners.co.uk / +44 207 518 2690

Closing date for applications: Midday 18th November 2019

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