Director of Campus Services
University of Birmingham

With 36,000 students, 8,000 staff and a turnover of c. £700m, the University of Birmingham is one of the largest civic universities in the UK. Ranked in the top 100 universities globally and the top 20 in all domestic league tables, under the leadership of Vice-Chancellor Professor David Eastwood, the University has developed a reputation for its ambition, innovation and success.

The role of Director of Campus Services is of strategic importance to the University. The postholder provides strategic leadership for the University’s campus services with a specific focus on delivering service excellence and identifying innovative and sector-leading opportunities for income generation. The Director is accountable for a portfolio including: the University’s 5000-bed student residential villages, sporting facilities, retail and catering outlets, a new on-campus hotel and conference centre, three day-nurseries as well as campus wide services such as cleaning, security and emergency planning.

The successful applicant will possess a commercial outlook, excellent influencing skills, strong leadership, and the ability to innovate high quality, high volume services for students, staff, and external partners. The Director of Campus Services must be able to operate confidently and successfully across the University and command the respect of both Academic and Professional Services colleagues.

This remit requires a blend of intellectual confidence and capability, academic empathy, and strategic leadership to effectively manage a turnover of £59m and lead a team of c. 1,100. An excellent leader of people, with the personal qualities to succeed in a complex research-intensive University, the successful applicant will have a natural ability to build rapport and trust with diverse groups and individuals at all levels across the University.

The new Director will be a commercially astute graduate, with proven experience of leading a large and relevant function in a complex organisation, as well as demonstrable experience of developing and implementing strategy, managing key relationships and significant resources in order to drive successful delivery and outcomes commensurate with the role.

The closing date for applications is Friday 18th October 2019 at 5pm.

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