Head of Consultancy
Dr Foster Intelligence
Salary: Competitive
Location: Flexible; deally Nottingham or London

The Organisation

Dr Foster, part of Telstra Health, has one of the strongest and most trusted brands in the health sector. Founded in 1999 Dr Foster is a UK-based healthcare technology and business intelligence provider whose solutions equip healthcare organisations to make better and faster decisions.

They do this by working with their clients to develop easy to use and role-relevant solutions that deliver actionable insights that drive decisions on the quality and value of connected healthcare.

Their starting point is data and they bring this data to life – turning figures into actionable insights. These insights are vital in tackling the challenges facing the healthcare sector. They enable clinicians to make better, faster decisions, ensuring patients have access to the right treatment when they need it.

If healthcare services are to be truly integrated, it is essential that data is connected across both health and social care. With this interoperability at the heart of Dr Foster’s services, they can work towards improving the health of the population by identifying conditions that require greater intervention in the community, improving quality and patient outcomes, and thereby reducing cost and efficiency pressures on acute hospital services.

By using data to its full potential, they can maximise clinical acumen and shape the way healthcare is delivered to each and every patient.

They connect a multitude of data and develop new technologies, models and algorithms to better inform health and care organisations’ decision making. Their solutions to meet the evolving health and care challenges are in three key areas:

• Population Health Management

• Cost and Efficiency

• Quality and Outcomes Measurement

Role Purpose

The Head of Consultancy is responsible for the day-to-day management of a large portfolio of accounts for the business. It will act as the primary point of contact for customers, ensuring they are fully supported and able to make the most of the tools and services purchased and upselling, where possible.

By building deep relationships at all levels across customer organisations, including senior executives, the Head of Consultancy will ensure customers feel that their needs are being met and look to achieve a high retention rate.

Accountabilities

We are seeking a Head of Consultancy to design and deliver custom services. The successful candidate will play a key role in strengthening existing customer relationships as well as developing new ones.

The role holder will have extensive experience of successfully managing a large number of accounts and be able to systematically improve account performance whilst always looking for future growth areas.

Additionally, the role holder will have demonstrable evidence and experience of providing leadership to and managing a number of field and support desk reports.

This role requires flexibility and the willingness to take a “hands-on” approach to both sales and partner management. Strong project development and relationship management skills will be required.

Overall, the role holder maintains the company's existing relationships with a portfolio of clients, to ensure they continue using the company for business.

For an informal and confidential discussion, please speak to:

Caroline Hunt

Consultant

07592 686712

caroline.hunt@berwickpartners.co.uk

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