Business Improvement & IT Director
£93,000 & package

As a part of the transformation of Alliance Homes Group, they are undertaking substantial business transformation, encompassing major systems and process change, embracing digital customer engagement. At the heart of this is significant cultural change aligned to Alliance’s purpose. Sponsored by the Board, and reporting to the CEO, the new Business Improvement & IT Director will lead critical business improvement delivery addressing all aspects of people, process technology at the heart of their new 5 year strategy.

Alliance Housing Group is seeking to recruit a talented business improvement leader with a depth of technology enabled business transformation. With responsibility for the PMO, IT, business improvement, performance management, strategy, and ‘insight’ the Business Improvement & IT Director will ensure we have the IT systems and business processes to utilise data & insight to make better decisions.

As an integral part of the executive team this exciting role will provide a fulcrum for the delivery of a truly multi-channel customer centric strategy & operation.

The Role:

• As part of the executive team you will bring strong, visionary digital transformation and IT leadership skills, to the execution of process & performance improvement leadership across the organisation.

• Lead the functional delivery of IT, PMO, Data and Quality functions in the successful definition and execution of the new strategies. Establish a coherent, unified approach to data across the organisation, to enable data & insight driven decision-making.

• A hands-on and involved business partner & delivery leader, capable of working fluidly at every level as a bridge between business improvement, IT & digital and business service teams.

The Person:

• A credible IT & Change leader, you will be highly articulate and effective ensuring that the organisation embraces business improvement; delivering enhanced services for customers and tools for better business operations. Experience in delivering digital services to the public is vital.

• A proven leader of functional and programme discipline teams, including IT, PMO and performance & strategy. With highly developed people skills, you will have the ability to build a compelling future vision, energising teams and bringing the vision to life.

• Energetic and delivery focused and passionate about delivering customer loyalty, you will be an advocate for change, and drive new levels of performance across the whole organisation, both within the fine detail of IT functional management, and broader performance improvement programme leadership.

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